General Terms and Conditions

If you do not agree with the terms and conditions described below, or are not of legal drinking age in your country of residence, then you are not allowed to order from Belgiuminabox.com

Age Restriction

You must be of an age where you are legally capable of entering into a contract and, where necessary, of the legal age for the purchase of alcohol. As a Belgium resident, you need to have a minimum age of 18 years before you are allowed to buy any prodcuts on Belgiuminabox.com. US residents must be at least 21 years or older.

Privacy Policy

At Belgiuminabox we recognize that privacy is important.

This Policy applies to all of the products, content and services offered by Belgiuminabox.com.

Belgiuminabox Contact Information :

Our postal address is :

Kurt Verbiest
Paardenmarkt 49/2
2000 Antwerpen
Belgium, Europe

We can be reached via e-mail at :

info@belgiuminabox.com
or through our contact form.

We can be reached by telephone at :

(+32) 479 / 419 679

Bank Account :

Europabank
IBAN: BE03 6719 7677 1984
BIC : EURBBE99

Entrepreneur ID & EORI N° :

BE 0540.659.588

General Information :

At belgiuminabox.com, we believe that your online shopping experience should be convenient, fun, and most of all, safe.

While browsing our web store, you can rest assured that we have your security in mind. We use the secured httpS protocol when your personal and credit card information travels unreadable to our secure payment partner, Ogone.

In fact, using your credit card at belgiuminabox.com can be safer than using it in a bar or restaurant.

We have a strict policy against selling, lending or renting any personal information you provide us during your visit to our online store. Any personal information we collect during your visit, we use with your prior knowledge and consent, and we use only to properly process and fulfill your order and to make your shopping experience as enjoyable as possible.

Your name and address will not show up on any mailing lists, other than our own - and that's only if you request it. If you would like to be removed from our mailing list, just let us know and we will delete your information from our lists. You can also use the unsubscribe box in the right column on every belgiuminabox.com page.

If you have any issues or concerns with fraud or security, please contact us at info@belgiuminabox.com. If you have any questions at all about our "Privacy of Information" policy, please feel free to contact us at info@belgiuminabox.com.

If you would like to make an offline purchase, email us at info@belgiuminabox.com

USA West-Coast Customers :

If your delivery address is in Canada or in a USA West-Coast state, then the following conditions apply. By making an order containing alcohol at Belgiuminabox.com (BIAB bvba) the customer agrees that whenever a shipment is send back by US customs to Belgium or experiences long delivery delays due to issues at customs level this is at the sole risk of the customer of Belgiuminabox.
In the event that a shipment is send back to Belgium then Belgiuminabox cannot be found responsible or liable for this and can't refund the customer for the shipping fee of that shipment.
In accordance with the customer, the returned box can either be re-shipped from our warehouse at the expense of the customer or the returned products of the shipment be refunded at the original invoice price by Belgiuminabox.

At this point in time 2/3rd of the shipments are being delivered to the customer without issues, the other 1/3 of the shipments are being send back.

Important Note : Customs cannot and will not destroy or confiscate the products, so in the event the products are intercepted, they are send back and are thus not lost to the customer.

Information gathering and use :

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect the e-mail addresses of those who post messages using our commenting system, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations and name and address if you make a purchase.

The information we collect is used for internal review and is then discarded, fe used to notify consumers about their purchases.

Users/Visitors can optionaly opt-in a mailinglist, from which they can unsubscribe anytime.

Cookies :

We use cookies to record session information, such as items that consumers add to their shopping cart.

No personal information is or will be stored in our cookies. Although caution is adviced, belgiuminabox.com can be used in a secured enviroment running a public internet browser. Don't forget to log out from your belgiuminabox account if you are using a public computer.

Email :

We only use your email adrees if you volunteerly provided it. Use of acquired email adresses is only for communication regarding purchases the customer made or when the user requests it, fe an opt-in mailinglist.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at dontemailme@belgiuminabox.com .

Personal Information :

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Upon request we provide site visitors with access to all information that we maintain about them.

Consumers can access this information by simply asking us. We do verify your identity to overcome any fraud.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

External Information Gathering :

There is no external information gathering, at all!

Though we do collect anonymous site statistics using Google's Analytics service.

Future Policy Changes :

If our privacy policy changes at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number or writing to us at the above address.

Duplication :

Unauthorized duplication or publication of any materials from this Site is expressly prohibited. This includes but is not limited to : product images, product desripctions, content mashups, development code, etc.

Trademark :

Belgiuminabox has been officialy trademarked in Belgium - Benelux - Europe.

Cancellation policy

If you wish to cancel an order you must do so by calling us during normal office hours or by sending an email to kurt@belgiuminabox.com. If we have yet to despatch your order, we will issue a full refund or arrange to amend your order as per your requirements. If your order has been despatched, please refer to our returns policy.

Returns Policy

If you need to return a product purchased from Belgiuminabox.com then you have 14 working days to do so. The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us. We are unable to refund postage costs.

Damaged Goods

Please check your item upon delivery to ensure that it is the correct item and has been delivered without damage. If you receive the wrong product or a damage product please hand back to the delivery company for return to us.

Representation of products

Belgiuminabox reserves the right to alter without notice prices of products and conditions of sale before you place an order. Please note product colours, shades and shapes may vary.

Payment

All payments are processed by Ogone, Europe's leading payment service provider.

No personal info is stored on our servers. All data is transferred to Ogone over a secured httpS protocol. They handle all further transactions with your bank or payment system using their highly protected infrastructure. We do not accept liability for any losses or costs incurred or sustained by customers who transmit credit or debit card information.

All major payment providers are supported. AmEx, PayPal, Visa, MasterCard, BankWire, ...

Check ogone.com to read more about Ogone and their services.

External Links:

This web site contains links to other web sites. We are not affliated and/or related to any site and/or service outside the domain http://www.belgiuminabox.com. Please refer to their privacy statements for more info.

If you have any reason to believe that Belgiuminabox links to an unworthy, 'bad' or malicious website or service, we encourage you to contact us as we have no negative intensions.

Limitation of liability

We shall not be liable to pay any compensation to you, other than any refund as provided above. In particular, but without limitation, we shall not be liable to you for loss of profit, damage to goodwill or any indirect or consequent loss or damage arising out of any damage, defect, negligence or other failing on our part.

Nothing in these terms shall limit any rights you may have as a customer which are not capable of being lawfully excluded or limited, nor shall it exclude or restrict our liability to you for any death or personal injury resulting from our negligence.

If you feel that this site is not following its stated information policy, you may contact us at :

- The above addresses or phone number.
- The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org
- State or local consumer protection office
- The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357)
- FTC electronically at http://www.ftc.gov/ftc/complaint.htm.

 Belgiuminabox, All rights reserved.

  • Belgiuminabox
    Paardenmarkt 49/2
    2000 Antwerpen
    Belgium

Credits

Concept and production:

This Web site was created for Belgiuminabox (Kurt Verbiest) by Sacha Vandewalle.